For networks and principals
A network compliance desk reads hundreds of files a month. Each one takes a reviewer two to three hours, the backlog sits between the adviser and the offer, and consistency between reviewers is the thing the regulator asks about first.
What the desk is dealing with
Time per file. Reading 90 pages is most of the work and none of the judgement.
Consistency. Two reviewers, one file, two grades.
Backlog before offer. Advisers and clients waiting on the desk.
Evidence for T&C and Consumer Duty outcome testing, in a form you can show.
Principal and AR hierarchy
One network account holds many firms. The principal sees every AR's queue, grades and open actions; each AR sees only its own. Sampling rules (100 per cent before competent adviser status, risk-based after) are set at the network and applied per adviser. Audit export covers the whole hierarchy.
UK-resident inference, SSO, SLA
Network accounts come with a service level agreement covering availability, support response times and incident notification, single sign-on, UK-resident inference, and a named customer success contact. Onboarding is from £2,500 and is quoted with the pilot.
Shadow mode first
You will not switch on the strength of a demonstration. You will want to see ArcMichael's grades next to your own reviewers' grades, on your own files. The pilot is built for exactly that.
Sixty days, 50 to 100 files your desk has already graded, a concordance report at day 30 and day 60, and nothing pushed to an adviser unless you choose. How the pilot works.
ArcMichael supports your compliance process. It does not replace your judgement, and you remain responsible for the advice you give and the files you submit.
Talk to us
Tell us roughly how big the desk is and we reply within one working day with a quote and a proposed pilot.